Work with us
You’ll be the reason somebody’s week works.
That’s the honest appeal of support work, and it is real. What follows is the rest of the honest version — including the parts most job ads leave out — so you can decide properly before you apply.
If you’d rather just talk to someone, ring us. We’d always rather have the conversation.
On an ordinary day
Getting someone up, showered and out the door on time.
Driving to appointments, the shops, the pool.
Cooking something they actually want to eat.
Sitting with someone while they do a thing themselves, slowly, because it’s theirs to do.
Writing a case note somebody will read at a plan review.
And also
Personal care, including the parts that don’t make it into job ads.
Early starts, late finishes, and some weekends.
Days where nothing happens and the job is to be good company.
Days where something goes wrong and you’re the one who has to stay calm.
Someone having a terrible day and taking it out on the nearest person, who is you.
Before you apply
What the work actually involves.
If you read the second list and thought “yes, and?”
— you’re the person we’re looking for. Keep reading.
You’ll know the people you support
We roster for continuity, not coverage. You’ll see the same people often enough to know how they take their tea — and to notice on the day something’s off.
Training that actually happens
All staff, one room, the last Wednesday of every month. Plus modules you can pick up whenever you want them, not only when you’re told. See exactly what we train →
The work is close to home
We’re in Tahmoor and most shifts are inside the Wollondilly. Less of your day spent on the highway, more of it spent doing the job.
You can ring a person
Small office, real phone number, someone who knows your name and knows the participant you’re asking about. No ticket number, no call centre.
The honest pitch
Why here, and not one of the big ones.
These are the things we can actually offer, and each one is checkable.
Support Worker — Wollondilly
Everyday support for people living in and around Tahmoor — personal care, getting out into the community, and the ordinary business of a good week. Shifts are built around a small group of participants you’ll get to know properly.
Right now
Open roles.
Every role we have open is listed here. If nothing fits, the last section is for you.
The paperwork
What you’ll need before your first shift.
None of this is optional and none of it is ours — these are the checks the NDIS requires of every worker who goes into somebody’s home. Better you know now than three weeks in.
A national check, not a police check. It has to be cleared before you can be rostered to anyone.
Working with Children Check
Needed if any of your shifts involve someone under 18.
A driver licence and a reliable car
Most shifts involve driving someone somewhere. We pay a per-kilometre rate when you use your own car.
Two referees
Someone who has managed you, ideally. We do ring them.
STEP 1
We read it
A person reads every application. Not a keyword filter.
STEP 2
A phone call
About fifteen minutes. You get to ask us things too.
STEP 3
A chat in Tahmoor
A proper conversation in the office, not an interview panel.
STEP 4
Checks and referees
The part that takes longest. We’ll keep you posted.
STEP 5
Induction, then your first shift
Walked through it by a person, then paired with someone who knows the participant.
After you hit send
What happens next, and roughly when.
You will hear back either way.
Being ignored after applying is the most common complaint people have about looking for work in this sector. We answer every application, including the ones that are a no.
No role that fits?
Tell us anyway.
We’re growing, and roles come up with very little notice. If you send us an expression of interest we’ll come back to you when something opens — usually before it gets advertised.
