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MORE THAN A PROVIDER. A FAMILY.
There's a difference between being
cared for and
being known.
Wollondilly Total Care was built on that difference. Plan management, support coordination and everyday care — from a Tahmoor team who remember birthdays, celebrate milestones, and show up.
Opened August 2024 · Tahmoor, in the heart of the Wollondilly
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MORE THAN A PROVIDER. A FAMILY.
Three ways in. One team behind them.
Use one service or all three — and move between them without ever starting again with a new provider.
Plan Management
We handle the invoices, budgets and paperwork so your funding goes exactly where it should — and you always know what's left.
Support coordination
We help you understand your plan, find providers who fit, and build the confidence to make your own choices.
Core supports
Everyday help with daily living, community access and independence — from workers who already know your routine.
Also from us
Help around the house, too.
Lawn & yard maintenance
We handle the invoices, budgets and paperwork so your funding goes exactly where it should — and you always know what's left.
Home cleaning
Regular or one-off cleaning from workers who know your home and your preferences, not a different face each week.
Our story
We can afford to know people. And we choose to.
We opened in August 2024 with a simple belief: people accessing NDIS supports deserve more than a service transaction. Not a case number. Not a rostered visit. A relationship.
That belief still drives us across six services and a growing number of participants — whether we're managing a plan, coordinating supports, or mowing a lawn so somebody can enjoy their weekend.
Alex's quote here about feeling alone before WTC
Alex's name and client
Six things we won't compromise on
Our values, in plain words
Transparent
You'll always know where your funding is, and why we've made a call.
Invested in community
Local team, local relationships, local knowledge of what's actually available here.
Kind
In every interaction. Kindness is the baseline, not the bonus.
Devoted
To the people we support — not to a roster, a quota or a KPI.
Dependable
We show up when we say we will. That's the whole of it.
Quality care
The systems, training and rigour that keep people safe and help them thrive.
Built to last
Warmth is never an accident.
Good intentions alone don't keep people safe, and they don't pass an NDIS audit. So alongside the relationships, we quietly built something else — quality processes, risk management, incident and complaint handling, and a team that trains and reviews constantly.
It's not the part participants see first. It's the part that means the warmth is never at risk.
Questions
Answers, without the jargon
No. The NDIS funds it separately in your plan. It doesn't come out of your other supports and it doesn't reduce your budget.
Yes, and you can switch at any time. We handle the paperwork and talk to your current provider for you.
No. Plenty of people use us for one thing only, and you can change your mind later without starting again.
Get to know us
Come and have a cuppa.
Whether you're brand new to the NDIS or thinking about changing providers — talk to a real person, and we'll walk you through it. No forms, no pressure.
Call us
(02) 4683 2377
Monday to Friday, 9am – 5pm.
Visit us
Tahmoor NSW
Shop 13, Remembrance Driveway, Tahmoor NSW 2573. Step-free access and accessible parking.
