Our Mission
To provide compassionate and high-quality support that empowers our NDIS participants. Located in Wollondilly, Tahmoor, we offer personalised care, respect individual choices, and foster a strong community connection. Our goal is to enhance independence and quality of life through tailored services and a caring, professional approach.
Our Core Values
Our six Core Values define who we are and how we serve you:
Transparent: We operate with honesty and openness in all our dealings. We believe in clear, fair pricing to ensure your financial peace of mind.
Devoted: We are dedicated to providing exceptional care and unwavering support to our clients.
Community: We actively contribute to and foster inclusive communities, believing that local support is the best support.
Dependable: We are reliable and consistent in our service delivery, ensuring your support is always there when you need it.
Kind: We approach all interactions with empathy, compassion, and understanding, upholding the dignity of every person we support.
Quality Care: We are committed to delivering the highest standards of care, ensuring safety, effectiveness, and positive outcomes.
Our Foundation: Vision, Mission, and Core Values
Our Mission, Vison & Core Values is the compass for every decision we make and every interaction we have, ensuring we consistently deliver compassionate and high-quality support.
Welcome to the WTC Family.
Our Story.
Our Vision
At Wollondilly Total Care, we are more than just an NDIS provider—we are a family. When you think of NDIS in the Wollondilly, you think of us. We go above and beyond to celebrate your milestones, foster meaningful relationships, and create a safe, welcoming space where you can find not just support, but a new family. Together, we are a community of people supporting one another to live fulfilling, empowered lives.
More Than Just Your Provider: We are Your NDIS Family.
At Wollondilly Total Care, we are a locally based NDIS provider operating out of Tahmoor, serving the entire Wollondilly area. Our philosophy is simple: we are more than just a service provider—we are a family. We were established in August 2024 with a dedicated vision to build a support network that feels safe, welcoming, and genuinely committed to celebrating your milestones.
We believe in supporting people's legal and human rights by placing them at the centre of decision-making. Our entire service is built around a person-centred approach , ensuring your choices are respected and your independence is empowered every day.
Our Local Roots: Proudly Wollondilly
Our commitment to the Wollondilly area is a major strength. We believe that local staff provide deeper understanding and superior support.
We strive to be the definitive local voice for NDIS support, staffed by people who live here and genuinely understand the needs of this community.
Our Dedicated WTC Support Workers
Our support is delivered by a diverse and compassionate team of local Wollondilly Support Workers, who are truly the heart of the WTC Family. Our workers range in age from 25 to 70, encompassing all walks of life, ensuring we can match you with someone who genuinely understands your perspective, interests, and needs. Each member of our team is hand-picked for their Kindness and Devotion, bringing a wealth of life experience, skills, and empathy to their role, whether they're assisting with daily tasks or exploring community activities with you. They are committed to upholding our promise of Quality Care and fostering meaningful, respectful relationships every day.
Your Core Admin Family
Gabrielle Sarkis - Operations Manager As the anchor for our operations, Gaby ensures every service is delivered with professionalism and Quality Care. She oversees the entire WTC structure, working behind the scenes to uphold our high standards and ensure our team has everything needed to support you effectively every single day.
Becki Digger - Support Coordinator Becki is your friendly and expert guide, embodying our Kind and Dependable approach. She is dedicated to translating your NDIS plan into tailored, real-world supports, ensuring every step of your journey is clear, manageable, and focused on achieving your personal goals.
Your Core Admin Family
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April - Service Coordinator April is focused on the consistency and success of your support pathways, living our value of Devoted. She ensures that your individual care plan is seamlessly implemented by our support workers, guaranteeing reliability and continuity in the quality services you receive.
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Sidney - Rostering Coordinator Sidney brings our promise of Dependable service to life by meticulously managing our team's scheduling and rostering. Her dedication ensures you have the right support worker, with the right skills, arriving on time, fostering the stable relationships essential to the WTC Family.
